Ruben
Moderator | Редактировать | Профиль | Сообщение | ICQ | Цитировать | Сообщить модератору
Bozo
Я тоже у себя нашел, только не один а два файла.
Подробно описал все, выложил скрин зависания сканера, выложил эти файлы, пришел авто-ответ:
Цитата:
Hello Ruben,
We have received your request for assistance and a Symantec Authorized Technical Support agent will contact you by email within the next 4-5 business days to help answer your questions.
The subject line of our agent's email will contain the following information:
Problem Type: Virus Scanning
Request reference number: 294302
This information is used for tracking purposes. If you need to send additional information to the agent related to your request please do so however please do not change the subject line of the message.
Please feel free to browse Symantec's rich source of self-help information, which may be accessed through the Website linked below:
http://www.symantec.com/techsupp/support_options.html
Thank you for contacting the Symantec Authorized Service Center.
|
Потом пришел НЕавто-ответ:
Цитата:
Hi Ruben,
Thank You for contacting Symantec Online Technical Support.
From your message I understand that scanner module closes, while you try to scan certain files.
Ruben, before you begin with trouble shooting, I recommend that you run an Online Virus Scan, because this issue may be caused due to possible virus infection.To run an Online Virus Scan, please refer to the following document from our Online Knowledge Base that has instructions you need to follow:
Title: "How to use Symantec Security Check to scan for viruses or online threats"
Document ID: 2002031510570647
>Web URL:
http://service1.symantec.com/SUPPORT/analyzer.nsf/docid/2002031510570647
* Пока ты не начал морочить нам голову, я предложил бы просканироваться тебе нашим супер-мега-онлайн сканером, на тот случай, если у тебя руки не оттуда растут и в системе бродят вирусы, далее инструкции*
If your system is infected, then please be aware that Symantec no longer provides online virus removal support. We do have several resources that you can use to help you with your virus related questions and needs. Our Online Knowledge Base can assist you with removal instructions. Please visit the following URL link:
> Web URL:
http://securityresponse.symantec.com/
If you need interactive technical assistance with removing a virus, trojan or worm from your system, you can contact virus removal phone based paid support for assistance. For more details, please refer to the URL link provided below:
> Web URL:
http://www.symantec.com/techsupp/contact_phone_virus.html
Note: Please be aware that Symantec's virus removal consulting service is a fee based service.
If the system is not infected with the viruses, then there are several causes for this issue, each with its own solution. The most common solutions are given first. Follow the steps in the document linked below, in the order shown until the issue is fixed.
Title: 'Norton AntiVirus scanner stops before reaching 100 percent complete' Document ID: 2000011717445506
> Web URL: http://service1.symantec.com/Support/nav.nsf/docid/2000011717445506
Please do not hesitate to contact us again, if you have any questions.
Regards,
Harsha Bhat
Symantec Authorized Technical Support
|
Бред? Я написал что это бред, что система у меня НЕзаражена, но я проверюсь сканером ради него. Что и сделал, и разумеется без каких-либо результатов. И ... тишина.
Добавлено
Файлы:
http://forall.ru-board.com/ruben/nav2005/pak.zip
и
http://forall.ru-board.com/ruben/nav2005/pkunpak.zip
Привел скриншот:
http://forall.ru-board.com/ruben/nav2005/nav2005_scanner.gif
Указал стрелочками что, куда и зачем, и даже отправил им репорт, генерируемый НАВом 2005 при вылете сканера.
----------
Away [как вернусь, скажу]. Не кантовать. |
|
Ключи для Norton Internet Security | Antivirus | Norton 360 | Norton Security
) не выпал.. и не висит, но удалить файл не дает... винды говорят, что он занят 
за поиск вареза 
